Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve.

Job Summary:
Responsible for strengthening the EH relationships with surrounding physician groups by delivering EH IT solutions while developing strong customer relationships. This includes supporting physician offices, installing complex software, providing ongoing training to key customers, and assessing current IT office solutions for viability.

Department: IT
Location: Englrewood, NJ
Status: Full Time
Shift: Days 
Hours: 9am to 5pm

Job Essentials: The ideal candidate will meet the following requirements and competencies.

• Experience with desktop applications, including MS Office and SharePoint O365.
• Stay current on technology topics and pursue opportunities to expand knowledge.
• Self-motivated, detail-oriented, and a strong problem solver.
• 2+ years of experience providing IT support in a hospital or healthcare environment.
• 2+ years of experience with desktop imaging solutions.
• 2+ years of project management, system implementation, and support experience.
• 2+ years of experience with anti-virus programs, memory management, and other diagnostic utilities.
• 2+ years of experience with application deployment.
• 2+ years of hands-on experience with IT hardware, including computers, laptops, printers, scanners, signature pads, mobile devices, faxes, etc.
• 2+ years of experience with Wyse clients, Citrix XenApp, and XenDesktop applications.
• 2+ years of experience working with Android and iOS.
• 2+ years of experience with Desktop Management solutions (e.g., Endpoint Central).
• 2+ years of experience with Asset Management solutions (e.g., Asset Explorer).
• 2+ years of experience with A/V equipment (e.g., Crestron, Advantech, Shure, Zoom).
• Networking (TCP/IP) experience is a plus.
• Experience supporting EMR applications is preferred.
• Zoom knowledge/experience is a plus.
• Ability to plan, coordinate, initiate, document, troubleshoot, and organize effectively.
• Strong oral and written communication skills, with the ability to interact with all levels of hospital staff, vendors, and consultants.
• Understanding of HIPAA regulations and the potential risks for non-compliance.

Education Requirements:

• Bachelor's degree required; Master's degree preferred in Computer Sciences, Information Systems, Informatics, or related science.
• Englewood Health provides a minimum rate to comply with New Jersey Law.  The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources.
  Minimum rate: $31.25