Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve.

Job Summary:
Responsible for coordinating the activities of personnel engaged in registration functions. Plan, direct and coordinate the operations of the Patient Access Service. Manage staff for optimum performance.

Department: Patient Access Services
Location: Englewood, NJ
Status: Full Time
Shift: Day
Hours: Monday to Friday, 8:00am-4:00pm

Job Essentials:

• Assigns duties to and coordinates activities of Registration personnel engaged in registering patients.
• Ensures that timely registration of patients is completed accurately and cordially by performing quality assurance evaluation.
• Ensures that pre-certification is performed on appropriate registrations.
• Recommends hiring of, orients, trains, evaluates the performance of, and, when necessary, disciplines subordinate personnel.
• Makes recommendations regarding changes in registration policies and procedures and monitors implementation and adherence to same.
• Ensures staffing coverage in Registration areas.
• When necessary, performs duties of open positions or of employees who are sick or on vacation.
• Schedules, monitors, and approves employee time sheets via electronic time and attendance system.
• Maintains and enhances knowledge base by attending appropriate educational seminars. 10. Holds monthly staff meetings and prepares minutes of meetings. 11. Determines staffing requirements; recruit, hire and train new staff.
• Supervises direct reporting staff according to the policies of the Medical Center.
• Delegates work duties to staff.
• Monitors, evaluates and manages staff performance including performance reviews.
• Coaches and disciplines staff; manages internal staff relations.
• Provides oversight and approval of departmental payroll and pay rule practices.
• Prepares reconciliation of POS cash collection for cashier's office.
• Prepares weekly and monthly reports for administration as deemed necessary.
• Around the clock on call.
• Performs other related duties as assigned.  

Education Requirements:

• Ability to read and write in order to review patient registrations and prepare non-complex reports reflecting registration activities and deal effectively with various personnel at a level normally acquired through completion of a high school education. 
• Approximately two years of related work experience is necessary in order to gain full knowledge of information required to complete patient registrations.
• Interpersonal skills in order to effectively lead subordinate work group and interact with all levels of Medical Center staff, physicians, patients, insurance companies, etc. when dealing with registration process.
• Analytical skills in order to resolve difficult registration problems and make recommendations regarding policies and procedures as well as interpret the same. 
• Typing and CRT skills necessary. 
  
  

Minimum rate: $23.00